Team

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Our Team Members

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    Elaine Mackinnon

    Founder Director

    Elaine Mackinnon is a founder Director of Research Resource, establishing the company in 2004 along with Lorna Shaw. Elaine has significant experience in the Management of large scale quantitative surveys for the public sector, particularly in Housing and Tenant Satisfaction.

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    Lorna Shaw

    Founder Director

    Lorna Shaw, is a founder Director of Research Resource, establishing the company with Elaine MacKinnon in 2004. She is an experienced consultant in social and economic research. Lorna has developed significant experience in the management of both qualitative and quantitative social research, particularly in the public sector focusing on housing and customer satisfaction. Lorna has a BA in Marketing and Economics from the University of Strathclyde, holds the Diploma of the Market Research Society and is a Full Member of the Market Research Society.

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    Rosemary Stafford

    Consultant/ Quality Manager

    Rosemary Stafford, joined Research Resource in 2005 after graduating with a First Class Honours Degree in Marketing from the University of Strathclyde. Rosemary works with Lorna in all aspects of project design and delivery, including sample and questionnaire design, analysis and reporting. Rosemary also holds the Market Research Society Advanced Certificate in Market and Social Research. Rosemary is the quality manager for the company which led to Research Resource achieving ISO:20252 accreditation, the quality standard for the market research industry.

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    William Easton

    Operational Manager

    William Easton, Operational Manager, is responsible for managing our research processes. He takes responsibility for interviewing and data quality, managing these teams and their productivity. He carries out interviewing and data validation, ensuring that our high standards are upheld. William Easton has worked with Research Resource since 2009, starting as a data processor and then working through the ranks to undertake a managerial role with regard to data processing in 2013 and then became Operational Manager in 2018.